Bainistíocht Maoirseacht

Supervisory Management – FETAC LEVEL 6

Course Outline

The programme will be delivered over 4 days incorporating the following module segments:

Leadership

• My managing people challenges
• What is meant by leadership? 
• Situational leadership
• My leadership style and its impact
• Introduction to motivation
• The impact the manager has on motivation – my behaviour and its effect
• Managing different performance levels
• Introduction to Performance Management

Performance Planning

• Performance Planning – Setting Expectations and Goals
• Communicating performance standards
• Setting SMART objectives

Performance Feedback

• Giving effective feedback  - Key Principles
• Scripting feedback
• Constructive criticism and praise
• The Prime Directive – key principles of interaction
• Performance Improvement Discussion & Essential Steps
• When to develop and write a Performance Improvement Plan (PIP)

Performance Development  

• Performance Development
• Who is responsible for Development?
• How adults learn
• Where training and development fits in
• Identification of training needs
• Creating a Personal Development Plan
• Communication Skills
• Organisational communications
• Coaching – A tool for development
• Delegation – A tool for development

Performance Review

• Performance Appraisal
• Objectives of Appraisal
• The Alps Electric Appraisal Process
• Planning and conducting the appraisal
• Tips for writing effective reviews

Building Effective Relationships

• The importance of good working relationships
• Respect and value diversity
• Effective networking
• The role of trade unions
• Conflict resolution and mediation skills
• Effective problem solving

Legislation, Regulation and Policy

• Overview of Employment Law
• Overview of Safety, Health and Welfare legislation
• Employment equality and diversity

Assessment

Participants will be assessed on the Learning Outcomes throughout this programme and those who achieve the appropriate standard will be awarded a FETAC Level 6 Minor Award in Managing People. Candidates will be required to maintain a Learning Log throughout the programme with evidence to support the application of learning.  This learning log will be formally assessed for FETAC accreditation. 

Please be advised that once we confirm your booking, payment must be received in advance of programme commencement.  Cancellations within 2 days of programme commencement will still incur the full course fee unless a replacement can be found by SWG Skillnet.

	Dáta	Ainm An Chúrsa	Láthair	Fad	Costas	Áit
	11ú Lúnasa 2010	Bainistíocht Maoirseacht	Co. Chorcaí	4 lá	€400.00	No

Clárú don Chúrsa

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