Bainistíocht Maoirseacht

Supervisory Management Programme – FETAC Certified - LEVEL 6

Course Outline

The programme will be delivered over 4 days incorporating the following module segments:

Leadership

• My managing people challenges
• What is meant by leadership? 
• Situational leadership
• My leadership style and its impact
• Introduction to motivation
• The impact the manager has on motivation – my behaviour and its effect
• Managing different performance levels
• Introduction to Performance Management

Performance Planning

• Performance Planning – Setting Expectations and Goals
• Communicating performance standards
• Setting SMART objectives

Performance Feedback

• Giving effective feedback  - Key Principles
• Scripting feedback
• Constructive criticism and praise
• The Prime Directive – key principles of interaction
• Performance Improvement Discussion & Essential Steps
• When to develop and write a Performance Improvement Plan (PIP)

Performance Development  

• Performance Development
• Who is responsible for Development?
• How adults learn
• Where training and development fits in
• Identification of training needs
• Creating a Personal Development Plan
• Communication Skills
• Organisational communications
• Coaching – A tool for development
• Delegation – A tool for development

Performance Review

• Performance Appraisal
• Objectives of Appraisal
• The Alps Electric Appraisal Process
• Planning and conducting the appraisal
• Tips for writing effective reviews

Building Effective Relationships

• The importance of good working relationships
• Respect and value diversity
• Effective networking
• The role of trade unions
• Conflict resolution and mediation skills
• Effective problem solving

Legislation, Regulation and Policy

• Overview of Employment Law
• Overview of Safety, Health and Welfare legislation
• Employment equality and diversity

Assessment

Participants will be assessed on the Learning Outcomes throughout this programme and those who achieve the appropriate standard will be awarded a FETAC Level 6 Minor Award in Managing People. Candidates will be required to maintain a Learning Log throughout the programme with evidence to support the application of learning.  This learning log will be formally assessed for FETAC accreditation. 

Dates:

Day 1 03/11/2010

Day 2 10/11/2010

Day 3 18/11/2010

Day 4 27/11/2010

Please be advised that once we confirm your booking, payment must be received in advance of programme commencement.  Cancellations within 2 days of programme commencement will still incur the full course fee unless a replacement can be found by SWG Skillnet.

	Dáta	Ainm An Chúrsa	Láthair	Fad	Costas	Áit
	3ú Samhain 2010	Bainistíocht Maoirseacht	Co. Chorcaí.	4 lá oiliúna	€400.00	Yes

Clárú don Chúrsa

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